Optimum Boosts 100% Fiber Network and Presence on Long Island with Additional $40M Investment

On the heels of investing hundreds of millions of dollars in the region on a state-of-the-art 100% Fiber network, Long Island’s premier connectivity provider announces an additional multi-million-dollar investment in 2024 

NEW YORK – (OCTOBER 1, 2024) – Optimum, the local provider of internet, mobile, TV, and phone services, today announces it is completing an additional $40M investment into its local 100% Fiber Internet Network, infrastructure, and community presence on Long Island, New York. Optimum has been recognized for providing the fastest and most reliable internet speeds in New York by Ookla® Speedtest®[1] and additionally awarded the title of New York’s best and fastest internet service provider by PCMag[2]. This investment reinforces the company’s commitment to ensuring that Long Island customers are receiving the highest quality connectivity services, all backed by the strength of Optimum’s local network and skill of its local teams. 

Optimum’s Fiber Internet network is available to over 2.8 million passings across the New York tri-state area – including nearly 900,000 fiber passings on Long Island – and Optimum continues to further deploy its fiber network in the region. Optimum Fiber boasts 99.9% network reliability and offers multi-gigabit speeds – up to 8 Gig symmetrical upload and download speeds.

“Optimum has a long and rich history as Long Island’s preeminent connectivity provider, having served residential and business customers across Nassau and Suffolk Counties for decades with the very best in internet, mobile, TV, and home phone services,” said Vic Pascarelli, Vice President, General Manager of Optimum Northeast. “The lasting success, health, and vitality of the region are paramount to us here at Optimum, as the communities we serve on Long Island are the same ones where we live, work, and play. We are a Long Island-rich company, with deep roots in the region and a commitment to bringing our friends, family, and neighbors the very best in connectivity – including our state-of-the-art fiber network – today and into the future.” 

Optimum’s Commitment to Long Island

These network and community investments come on the heels of the company introducing its new brand platform, Where local is big time, which centers on Optimum’s ability to bring customers the reach and connectivity resources of a large national provider with the localized care and support of a small business, catering to the unique needs of each community it serves.

Optimum currently serves over 100 unique communities and hundreds of thousands of customers across Long Island. Over the last several years, the company has invested hundreds of millions of dollars upgrading its fiber internet network and has created a regional leadership team, supported by thousands of local teammates and partners, to best serve Long Island residents and businesses. Optimum has also seen significant increases in customer satisfaction metrics among its customer base on Long Island, a testament to the company’s commitment to delivering positive experiences and keeping customers at the center of all it does through improvements to its various care and support channels.

The company operates over a dozen retail stores and mall kiosks on Long Island, which feature the company’s full suite of connectivity services and complete line of mobile device and plan offerings. Additionally, Optimum’s Long Island retail stores have debuted a new localized challenge – Beat the Bill – in which area residents are encouraged to visit an Optimum store and present either their Verizon or AT&T mobile bill. If a retail consultant cannot show the customer savings by switching to Optimum Mobile, the company will offer a $150 gift card on the spot[3] – demonstrating the value of Optimum Mobile’s service, plans, and offered devices. 

As part of Optimum’s commitment to making a positive impact on Long Island, the company partners with national organizations including DonorsChoose, FIRST, and Boys & Girls Clubs of America to further support the education and STEM learning of area students. Since its partnership with DonorsChoose began four years ago, the company has donated over $500,000 to local schools in the area, funding over 1,500 classroom projects in over 250 schools across Long Island. Additionally, Optimum supports development of STEM skills through its long-standing partnership with FIRST Long Island and its Optimum Innovator Awards that recognize student STEM achievement.  Optimum is also the founder of the L.O.C.A.L. Small Business Grants together with the LIA Foundation, with Optimum providing $250,000 in grants to small businesses in Nassau and Suffolk Counties.

About Optimum’s Products and Services 

Optimum is a leader in the deployment of multi-gigabit internet speeds across the nation, enabling symmetrical multi-gigabit speeds of up to 8 Gig through Optimum Fiber to support the most data-intensive applications such as gaming, graphic design, video production, and more, which brings customers an ultra-fast connectivity experience to meet their ever-evolving needs. When paired with Optimum Mobile, which is delivered over America’s largest and fastest 5G network, customers can experience complete and seamless connectivity both at home and on the go, all through one provider.

Optimum also delivers a seamless video and entertainment experience with Optimum Stream, which brings together live TV via the Optimum App alongside access to thousands of other streaming apps available for download through the Google Play Store, all accessible through a customer-friendly interface and compact, sleek device. Through Optimum Stream, customers can access a variety of video packages to meet each household’s content needs and budget, including Entertainment TV, the company’s new internet-TV package, which, priced at $30/month, features 80+ top-rated channels from a variety of popular entertainment brands.

Customers interested in switching to Optimum can unlock significant savings of over $800 per year by enrolling in Optimum Complete, a line of Internet + Mobile bundles which provide access to a variety of service levels and price points to meet the bandwidth and data needs of every customer[4]. Optimum Complete includes packages that start at just $55 per month for internet service with one mobile line, and delivers fast, reliable internet and WiFi in the home along with 5G, nationwide wireless coverage on the go to customers through one provider with one simple, transparent price point, providing complete connectivity, simplicity, peace of mind, and exceptional value.