Debunking Common Misconceptions About 5G Wireless Technology: Insights from Optimum Mobile’s Latest Study
In the rapidly evolving landscape of technology, innovations such as 5G technology have transformed the digital world, promising unparalleled speed and connectivity. However, despite its promise, there are many misconceptions about what 5G can and cannot do, as revealed in a recent study conducted on behalf of Optimum, a leading provider of internet, mobile, video and phone services.
Speed of 5G Home Internet vs. Wired Internet
One finding highlights a significant misconception about the speed of 5G Home Internet, also known as fixed wireless. Three-quarters of Americans believe that 5G Home Internet is as fast as traditional wired internet services. While 5G technology boasts impressive speeds under optimal conditions, the actual performance can vary widely based on factors such as network density, signal strength, and local infrastructure. Wired internet services, such as fiber optic connections, tend to offer more consistent and reliable speeds compared to 5G, which can be affected by physical obstructions and network congestion.
Back by Optimum’s 100% Fiber Internet Network, Optimum Fiber offers the ultimate connectivity experience, including gigabit symmetrical speeds, unlimited data with 99.9% network reliability, increased bandwidth for more devices, and Smart WiFi for whole home coverage. In fact, Optimum's 100% Fiber Internet network has been recognized by Ookla® Speedtest® for delivering the fastest and most reliable speeds in New York and New Jersey as well as the lowest latency and best gaming experience in New York, New Jersey, and Connecticut.
With Optimum’s hybrid-fiber coax (HFC) network, customers can enjoy connectivity services and speeds of up to 1 Gig, which was ranked No. 1 in fastest internet speeds by Ookla® Speedtest® in key markets across the company’s footprint, including Coconino County, Arizona, Baxter and Union Counties Arkansas, Angelina and Eastland Counties, Texas, and more.
Availability of 5G on All Mobile Plans
Another prevalent misconception is that two-thirds of Americans believe that 5G is available on all phone plans, regardless of the carrier, which is not accurate. While major carriers are rolling out 5G networks, the availability of 5G largely depends on the specific carrier and the plan chosen. Not all regions or plans offer 5G connectivity, and many smaller carriers are still in the process of upgrading their infrastructure. It’s crucial for consumers to verify with their carriers whether their plans include 5G coverage, especially if they live in less populated areas.
Optimum Mobile is delivered over America’s largest 5G network with four plans to choose from, including Unlimited and Unlimited Max. When combined with Optimum Internet, customers can experience complete and seamless connectivity both at home and on the go, all through one provider.
1All data cited in this piece are taken from a survey conducted by a third party on behalf of Optimum between January 2 – 10, 2025. Over 1,500 U.S. adult mobile service decision-makers were surveyed.
Based on analysis by Ookla® of Speedtest Intelligence® data for fixed median download speeds, consistency score, game score, and multi-server latency, identified geographies, Q3-Q4 2024. Ookla trademarks used under license and reprinted with permission.